Shipping Policy

Thank you for shopping with Locore.shop. We are committed to delivering your orders safely and on time. This Shipping Policy explains how we process, ship, and deliver orders placed on our website.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During high-demand periods, sales, or holidays, processing times may be slightly delayed.

2. Shipping Coverage

We currently ship across India.

For international shipping inquiries, please contact our support team before placing an order.

3. Estimated Delivery Time

Estimated delivery timelines:

  • Metro cities: 3–5 business days
  • Other cities and towns: 5–8 business days
  • Remote areas: 7–10 business days

Delivery times are estimates and may vary due to:

  • Weather conditions
  • Courier delays
  • Public holidays
  • Unexpected logistical issues

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout.
  • We may offer free shipping on selected products, promotional campaigns, or minimum order values.

5. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email or SMS
  • Tracking details and courier information

You can use the tracking number to monitor your shipment status.

6. Delivery Attempts

Our courier partners may attempt delivery multiple times.

If the customer is unavailable during delivery attempts, the package may be returned to us.

Additional shipping charges may apply for re-shipping returned orders.

7. Delayed or Lost Shipments

While we work with trusted logistics partners, delays may occasionally occur.

If your order is significantly delayed or appears lost, please contact us and we will assist you in resolving the issue.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Telyo.shop is not responsible for delivery failures or delays caused by:

  • Incorrect addresses
  • Incorrect phone numbers
  • Incomplete delivery information

If an order is returned due to incorrect details, re-shipping charges may apply.

9. Damaged Packages

If your package arrives damaged:

  • Please take photos of the package and product immediately
  • Contact us within 48 hours of delivery
  • Include your order number and supporting images

We will review the issue and provide an appropriate resolution.

10. Contact Us

For shipping-related questions or support, contact us:

Tread Name: locore.shop

Name: Kavad Bhaveshbhai Bholabhai

Email: locore1@outlook.com

Address: 122, Madhuvan Society, L H, Road Near, Surat, City, Surat, Gujarat - 395006

Mobile : 9924521628